Expert On Call gives you access to specialised knowledge when you need it most. As your expert, we’re the perfect balance between the technology you need, the business of fundraising, and the users trying to use data and tech to do their jobs better.
We’re technical enough to understand technology solutions, approaches, and the implications of design decisions. With years of experience working in nonprofits, we know the ‘business’ of fundraising, program delivery, and outcome measurement – we speak your language. We also specialise in project management, change management, and user design, focusing on how users actually need to interact with these tools. And yes, we’re data geeks too – breaking down data so it’s usable, accurate, and true to the world we live in.
This is your ongoing support option, for when you need someone consistent for 3,6 or 12 months during a project.
Your expert supports your CRM selection, keeps things on track during your rollout, or guides ongoing enhancements (or fixes) once you’re live!
Here’s how Expert On Call can help you do it better:
- Need someone who truly gets your CRM? We’re here to guide your team, roll out features, and provide the expert oversight you need.
- Access personalised support: One hour a week with a 12-week commitment, offering everything from coaching to working as part of your team as a virtual product owner.
- We’ve helped with everything from tech debt remediation to system adoption and training admins to follow a clear roadmap to success.
We can come in at any point during your project, from the selection of your CRM piece to the rollout and implementation. Whether you need help with CRM selection or ongoing project support, we’re here to guide you every step of the way.
This is your chance to have an expert on hand, without the full-time hire.
