Make It Make Sense

Struggling with a specific tech issue in your nonprofit? Whether you’re part of a small team or a larger organisation, Make It Make Sense offers expert advice, no matter the size of your operation.

This service is perfect for nonprofits needing help with:

  • Pinpointing why your CRM is struggling with a particular use case, such as Fundraising, integrating into a marketing tool, or reporting on impact.
  • “Build versus Buy” decisions – deciding whether to configure your existing tools or invest in a new app.
  • Interpreting solution proposals, with our decades of expertise, to evaluate the proposals YOU receive from prospective partners or managed service providers. We work collaboratively and harmoniously with all parties to achieve the best outcomes.

Here’s how it works:

  • You choose the number of hours per week you’d like us to be ‘on call’ for.
  • We devote that time in our week to your organisation; we’re also available to you via Teams, Slack or your favourite productivity app.

Some clients get the most value from having us as a coach, guiding them as they develop solutions, build features, or refine business processes around their CRM. Others benefit from embedding us directly within their team – taking on roles like a ‘Virtual Product Owner’ to provide hands-on support and expertise.

No matter where you are in your journey, we’re here to guide you every step of the way!

We dive into your issue, provide expert analysis and solutions, and offer clear, actionable advice to get you back on track. 

With Make It Make Sense, you’ll get reliable support when you need it most – and then we’re out, letting you get on with your important work!

Reviews

Discover what makes us stand out through the words of those who have experienced our services firsthand. We pride ourselves on delivering excellence, and our clients’ feedback reflects the dedication and passion we bring to every project.

“The technical team at Vision Australia has worked with KC over a number of years to continually enhance and leverage our Salesforce environment. His vast industry knowledge in both the technology and not-for-profit spaces brings a unique approach and understanding. KC and his team conducted a review of our platform and helped develop a decision making framework to determine the future phases of our environment. KC made very effort to make sure the work delivered value beyond the engagement with us. Do It Better Consulting really did help us do it better!”

Luisa Ferronato, Vision Australia
Business Technology Manager

“KC really listened to us and understood our needs and limits. He was patient, educating us at every step while making sure we hit key milestones.”

Leisa Sadler
President

KC’s expertise was greatly appreciated in providing clarity to a major CRM project we undertook. His knowledge and experience were very clear throughout the project, which made trusting his findings easy. His advice was practical and attuned to the needs of our organisation and project. Highly recommend!

Sydney Film Festival
Director of Marketing

It’s very obvious to me why KC gets 5-star reviews. I can’t fault his work or effort in any area. Nothing was too much trouble or “outside his remit” as so many other consultants informed us. KC is knowledgeable and a skilled problem solver. I would not hesitate to recommend KC for any work that needs to be done in Salesforce.

Foodbank NSW

“Dress For Success Sydney would absolutely recommend Do It Better Consulting. KC, from DIBC, has helped us improve our productivity, with the application of our data, and enabled us to improve our impact measurement and narrative – critical to our sustainability as a NFP organisation. All staff members value the support KC has provided, his approachable and friendly manner – it feels like KC is one of our team.”

Customer 360 Platform, PDO/AppExchange, Nonprofit Solutions
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Ready to do it better?

Your CRM platforms and technology don’t need to be complicated. Book a discovery call, let us take care of the rest!